Privacy Policy | Collecty

1. Introduction

At Collecty, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email collection service. Please read this policy carefully. By using Collecty, you consent to the data practices described in this policy.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

Account information (name, email address, password)
Profile information and preferences
Payment and billing information (processed securely by our payment providers)
Content you create, such as widget configurations and settings
Communications with our support team

2.2 Information Collected Automatically

Device information (browser type, operating system, device type)
IP address and approximate location
Usage data (pages visited, features used, time spent)
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze usage patterns and trends
Detect, investigate, and prevent fraudulent or unauthorized activities
Personalize and improve your experience
Comply with legal obligations

4. Subscriber Data

When you use Collecty to collect emails from your website visitors:

You remain the data controller for your subscriber data
We act as a data processor on your behalf
We store subscriber data securely and do not use it for our own marketing purposes
You are responsible for obtaining proper consent from your subscribers
You may export or delete your subscriber data at any time

5. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third parties who assist us in operating our Service
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments and monitoring
Access controls and authentication requirements
Secure data centers with physical security measures

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access, correct, or delete your personal information
Object to or restrict certain processing of your data
Data portability (receive your data in a structured format)
Withdraw consent where processing is based on consent
Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar technologies to:

Keep you logged in to your account
Remember your preferences and settings
Analyze how our Service is used
Provide personalized content and features

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses, to protect your information.

10. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. We may also retain certain information as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements.

11. Children's Privacy

Our Service is not directed to children under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].